ERP / CRM
Course Content
Module 1: Introduction to ERP & CRM
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Chapter 1.1 – Fundamentals of ERP
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Chapter 1.2 – Fundamentals of CRM
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Chapter 1.3 – ERP & CRM Market Overview
Module 2: Business Process Understanding
Module 3: ERP System Structure & Modules
Module 4: CRM System Structure & Modules
Module 5: Hands-on ERP & CRM Tools
Module 6: ERP/CRM Implementation Process
Module 7: Reporting, Analytics & Automation
Module 8: Industry Readiness & Career Guidance
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