Privacy Policy

At FAATPRO, we are committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, store, and protect user data.

1. Information We Collect

We may collect the following information from users:

• Full Name
• Email Address
• Mobile Number
• Address
• Account Login Information
• Payment-related details
• Usage and device information

2. How We Use User Information

Collected information may be used for:

• Service delivery
• User account management
• Course access
• SaaS software functionality
• Customer support
• Payment processing
• Marketing communications
• Website analytics and improvements

3. Cookies Policy

FAATPRO uses cookies and similar tracking technologies to:

• Improve website functionality
• Analyze user behavior
• Enhance user experience
• Remember user preferences

Users may disable cookies through browser settings; however, certain website features may not function properly.

4. Third-Party Services

We may use trusted third-party tools and services including:

• Google Analytics
• Razorpay
• Tutor LMS

These third-party platforms may independently collect and process information according to their respective privacy policies.

5. Marketing Communication

By using our services, users consent to receive:

• Emails
• WhatsApp notifications
• Promotional updates
• Service-related communication

Users may opt out of marketing communications at any time.

6. Data Security

FAATPRO implements reasonable technical and organizational security measures to protect user information from:

• Unauthorized access
• Data misuse
• Alteration
• Disclosure
• Loss

However, no online system can guarantee absolute security.

7. Data Deletion Requests

Users may request deletion of their account and associated data by contacting our support team.

Upon verification of the request, all applicable user data shall be deleted from our systems, subject to legal and compliance obligations.

8. Children’s Privacy

Our services are not intended for individuals below eighteen (18) years of age without parental or guardian supervision.

9. Changes to Privacy Policy

FAATPRO reserves the right to update or modify this Privacy Policy at any time without prior notice.

Users are advised to periodically review this page for updates.

10. Contact Information

For privacy-related concerns or requests:

FAATPRO
Plot No. 88, Near Sani Temple, MIG-II, Niladri Vihar, Chandrasekharpur, Bhubaneswar, Odisha – 751021
Email: hello@faatpro.com
Phone: +91 7735896027